- • We strive to be your best and most valued business partner
- • We commit to offering all-inclusive simplified solutions
- • We dedicate ourselves to understanding and aligning our processes with the needs of our customers
- • We promise quality and consistent service delivery through the implementation of ISO 9001:2015 Standard
- • Our focus is in cultivating the full potential of our clients and their organisations
- • We operate on the principles of honesty, integrity and excellence
- • We are committing to the attraction and retention of exceptional human talent
FACT is a South African Head quartered Professional Services Company established in 2002 with specialist focuses on Business Process Outsourcing in the Engineering; Telecommunications and IT industries. With more than a decade behind us, and a collective management experience of more than 50 years, we can confidently deliver in the areas of Managed Services & Maintenance; Project Management; Managed Resources; Organisational and Resource development.
Through our innovative and flexible solutions we have consistently evolved our capability and service offering to meet with client and industry demand. FACT carries a staff component in access of 170 members of which majority service the ICT industry and delivers projects within Africa & Middle East. FACT also utilises the services of a range of competent consultants to meet the needs of our clients.
|What we do|
|Founder & CEO|
areas of expertise
Nargis is the founder and CEO of FACT, she has a BA Honours degree in Psychology from the University of the Western Cape and has successfully completed her PBL from UNISA SBL. Her career spans 22 years, 15 of which have been at the helm of FACT. As an employee she enjoyed successful careers at The South African Post Office; Siemens LTD; Momentum and The National Treasury.
She has a passion for business transformation and has actively participated in numerous projects to improve and maximise deliverables from process re-engineering to skills development in both public and private sector. With a Higher Diploma in Education behind her name she has mastered the art of blending her Industrial Psychology and Training knowledge into practical courses for people and management development with 10+ years in training and course development: delivering training, designing and writing courses and directing enterprise initiatives.
As a Business Owner she has a proven track record of significant improvements to processes, productivity, quality, and customer satisfaction while reducing costs, increasing turnover, and maintaining a positive work environment. She is heralded by her multinational clients as a Dynamic leader, strategic thinker and decision-maker.
Her passion for success has resulted in her growing a business from green field inception into a brand that is recognised by the telecommunications and engineering sectors as a supplier of choice.
Though her leadership, Nargis has implemented socio and Economic development programmes which focus on Gender Equality; Female empowerment; Youth Development; Disability awareness; and Transformation at a whole.