ENRA Technologies

ENRA Technologies creates platforms for businesses to operate optimally, efficiently and effectively in order to meet their objectives and deliver to market needs.

Based in Cape Town, ENRA Technologies is a turnkey solution provider set up to focus on corporate and public business needs in the areas of:

• Strategy Consulting
• Security
• Audio Visual Services
• IT and Computers
• Rentals and Leasing

We are perfectionists when it comes to quality and service, so much so that Service Level Agreements (SLA) are offered to clients for all our divisions.

Our Service Commitment to clients is driven by our founding values:

• Superior service
• Quality advice
• Competitive pricing
• Integrity
• Discipline

We are committed South Africans, and in the greater spirit of nation- and community-building, we take compliance seriously. Black Economic Empowerment is one of the core elements of our operation, and we undertake to promote and foster skills transfer, affirmative action and employment creation for the previously disadvantaged. We currently hold a Level One Broad-Based Black Economic Empowerment (B-BBEE) accreditation.

Rylands Estate, Cape Town

info@enra.co.za

021 836 7721

http://www.enra.co.za

Service Commitment

To enhance our service offering, we offer Service Level Agreements, we make service calls and offer further staff training.

Service Level Agreements

ENRA Technologies offer clients Service Level Agreements (SLA) throughout its business operation. A Service Level Agreement from ENRA ensures that clients receive the best possible value for money on a long-term basis.

The SLA is a full technical and service back up plan, offering:

• End user support
• Regular equipment servicing
• Guaranteed response times to equipment failures
• Loan equipment in certain circumstances

Each SLA is tailored to suit specific client needs.

Service Calls

We pride ourselves on our service – whether it’s immediate service callout’s or providing accurate information about our products, services and charges where possible.

Training

With the installation of new IT, Security and AV equipment, we offer clients the option of hands-on staff training with an ENRA Technologies professional, to ensure that clients get the maximum benefit out of their system’s features and to reduce system breakage.